Birdies Privacy Policy
Last updated & Effective Date: January 23, 2024
This Privacy Policy explains how information is collected, used, and disclosed by Birdies, Inc. (“Birdies”), and applies to the personal information collected when you use or access our online or mobile websites (“Site”), or purchase our goods (“Goods”). Our provisioning of the Site and the Goods are collectively referred to herein as the Services.
Changes
Birdies may need to update this Privacy Policy from time to time to reflect changes to our Services and the laws applicable to our provision of the Services to you. If we do change this Privacy Policy, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy on the Site. If there are material changes to this Privacy Policy, Birdies will notify registered users of our Services. Birdies encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site or the Services and/or continued provision of personal information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy. If you disagree with any applicable change, you will need to close your account and stop using the Site and the Services.
What Information & Why
We collect and use the following information to provide, improve, and protect our Services as described below:
Account Information. When you set up an account to purchase our Goods, you will be required to provide us with personal information such as your name, email address, password and shipping address. Your payment information such as credit card information and billing address will be collected by our trusted third-party payment provider. You will also agree to the terms of service that govern your purchase of Goods (“Terms of Service”). We use this information to process and fulfill orders, and to send emails to confirm your order status, shipment, and sales refunds. Where allowed by applicable law, we may also record and store customer support calls for training and quality purposes. If you contact us through chat features we may offer on our Site, we may monitor and retain those chat communications.
Guest Check-Out. If you order Goods as a guest (without creating an account), we will use your information such as name, email address, and shipping address to process and fulfill orders, and to send emails to confirm your order status and shipment. Your payment information such as credit card information and billing address will be collected by our trusted third-party payment provider. You will also agree to the terms of service that govern your purchase of Goods (“Terms of Service”). We use this information to process and fulfill orders, and to send emails to confirm your order status, shipment, and sales refunds.
Marketing. We may collect your personal information in order to provide you with free of charge marketing related materials and/or opportunities to participate in contests or promotions. If you do not wish to receive such marketing materials from Birdies via email, then click the “unsubscribe” button on the bottom of the email, for communication via postal mail, contact privacy@birdies.com.
Product Reviews. We post product reviews of our customers on our Site who voluntarily agree to participate.
Usage, Device and Log Information. We collect information about you when you access and use the Site or purchase of Goods including your Internet Protocol (“IP”) address, access times, browser type and language, Web pages you visit, device information, and other actions you take, in order to provide and improve our Services, as well as to develop new Services. We also use session replay tools provided by a third party to record your interactions with our Site, such as how you navigate our Site and interact with our webforms. This information helps us improve our Site and marketing efforts.
Cookies and other tracking technologies. We may various technologies to collect information, which includes cookies. Cookies are small data files stored on your hard drive or in device memory that help us to improve the Services and your experience. Birdies.com also uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. You can set your browser to not accept cookies, but this may limit your ability to use the full functionality of this Site. Learn more about Birdies cookies here.
Collection and Use of Aggregate Information. We may use aggregate information (not containing personal information) to analyze trends, administer the Site, track users’ movements, and gather broad demographic information on aggregate use.
We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact privacy@birdies.com to opt out.
With Whom?
We may share information as described and disclosed below but we will not sell it to advertisers or other third parties.
How we share your information:
The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information may also be shared with other marketers to bring you offers of interest. If you prefer not to share your name and address with other marketers, please email us at privacy@birdies.com.
Service Providers:
Birdies uses certain trusted third parties to provide certain services for our business purposes including website hosting, data analysis, processing payments for the purchase of goods, IT services, order fulfillment, sales refunds, and customer service. These third parties will access your personal information only to provide the Services on our behalf.
Compliance with Laws:
We may disclose your personal information to a third party if (a) we believe that such disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements or policies, (c) to protect the security or integrity of the Services from harm or illegal activities; (d) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (e) to any other third party with your prior written consent.
Business Transfers:
We may share or transfer your personal information in connection with, or during the negotiations of, any merger, sale of Birdies assets, financing, or acquisition of all or a portion of the business to another Birdies.
Links to third parties:
Our Site contains links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices. Any hyperlinks we provide are for your convenience and do not imply endorsement of the activities of such third-party websites or any associations with their operator.
Your Right to Control and Access Your Personal Information
Your Account: You may update, correct or delete information about you at any time by logging into your online account and modifying your information or by emailing us at privacy@birdies.com.
Retention Policy: We will retain your Personal Information as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer period is required to permitted for legal or compliance purposes.
Do Not Track. Some browsers offer a “do not track” (“DNT”) option. We do not respond to DNT signals.
California Consumers. California consumers have certain additional rights which are described here.
Nevada Consumers: We do not sell your covered information, as defined by Section 1.6 of Chapter 603A of the Nevada Revised Statutes.
Security
We employ industry standard technological measures that are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. While we take reasonable efforts to guard personal information, no security system is impenetrable.
Policy On Information Collected From Children
This Site and our Services are not directed at children under the age of 13. Birdies does not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us at privacy@birdies.com.
Contact
If you have any questions regarding this Privacy Policy, please contact us via email at privacy@birdies.com.
